SHIPPING

ARTEMIX only accepts orders that are billed and shipped to locations in the United States and Canada. Unfortunately, we are unable to ship to International addresses.

  • Most orders are delivered within 5-7 business days.
  • We offer free shipping on all orders over $100.00.
  • Orders under $100.00 will be charged a flat rate of $9.95.

 

RETURN POLICY

We are committed to providing you with the highest quality products. If, for any reason, you wish to return your purchase, you may return all products for a full refund (excluding shipping cost). All returns must be made within 30 days of purchase. 

To initiate a return, please contact our Customer Care team to obtain a return authorization. Please contact us via email at info@artemix.com or call 1-888-ARTEMIX. Customer Care representatives are available Monday - Friday from 10:00am- 6:00pm EST.

Please include your return authorization number on the outside of your return shipment. Returns will not be accepted without a return authorization.

Return shipping is the responsibility of the customer. Artemix is not responsible for any lost or stolen shipments. We recommend that you retain your tracking information.

We do not accept returns for products purchased through other retailers; please refer to that specific retailer for their return policy.